Complete care: peace of mind, control costs

Full-service IT support for smaller businesses

As a business professional, your leadership is more valuable to your organization than time spent supporting and managing IT. You need dependable systems, productive teams, and assurance that your critical business assets are protected.

Leave the worries of IT behind while still controlling costs with KTG’s Complete Care plans. We provide you the proactive maintenance you need, help you deploy new tools, and keep your business up and running. Our industry-certified engineers have years of experience across many different technologies and understand the unique IT needs of your small business.

Benefits of KTG Complete Care Plans

  • Proactive, preventive maintenance for your network
  • Predictable IT support costs with reduced fees
  • Dedicated primary and backup engineers
  • Access to expert technical consultants when you need them
  • Priority helpdesk support and routine security audits
  • Integrated business-grounded IT management and more!

Complete Care Plan Comparisons

Description Basic Advanced Premier
Appropriate business size
Good fit for businesses with approximately this number of systems.
< 10 < 25 < 50
Features
IT management oversight
Integrated IT Planning sessions with business mgmt or IT leadership
Optional Included Included
Reduced hourly rate for additional network support over included hours. Included Included Included
Priority helpdesk support Included Included Included
Preventative server maintenance Routine software updates, fixes, service packs, data backups Included Included Included
Preventative desktop maintenance Routine software updates, fixes, patches, anti-virus updates Included Included Included
Dedicated support engineer (primary and backup) Included Included Included
Onsite travel charges Included Included Included
Annual security audit Optional Optional Included
Addt'l discounts — on project-based consulting and hosting services ------ Included Included
Friendly prices
Monthly fee — includes features above, starting at $399 $999 $2,699